Guide
The Complete Guide to Agentic Workflow Automation
What separates agentic workflows from conventional automation — and how to architect processes that coordinate humans and AI as equal participants.
Blog
Thinking about agentic workflows
Guides, technical deep-dives, and product thinking from the Blocks team.
Product Thinking
Human-in-the-Loop AI: Why Approval Steps Matter More Than You Think
The case for keeping humans in automated processes — and how to design handoff moments that preserve context and accountability.
How-To
Building Complex Workflows Without Writing Code
A walkthrough of the Blocks canvas — how operations teams design multi-step processes with conditional branching, no engineering involvement required.
Technical
LLM Orchestration for Business Processes: A Technical Primer
How to route tasks to LLM providers inside multi-step workflows — structured outputs, temperature control, and keeping sensitive steps on private models.
Product Thinking
When Should an AI Agent Decide vs. Escalate to a Human?
Designing confidence thresholds, SLA timers, and fallback routing in AI-assisted approval chains.
Operations
The Five Workflow Bottlenecks Slowing SaaS Operations Teams
Where multi-step business processes break down — and what the common patterns look like across growing SaaS companies.
Technical
Using OpenAI and Anthropic Models in the Same Workflow
How to route different workflow steps to different LLM providers based on task complexity, sensitivity, and cost constraints.
Integration
Routing Human Approvals Through Slack and Teams
How Blocks delivers workflow tasks to human approvers in Slack and Teams — one-click approve/reject without leaving the messaging tool.
Use Case
Connecting Salesforce, Jira, and Human Review in One Workflow
A real workflow pattern: new deal in Salesforce triggers a legal review task in Jira, routes to a human approver, then closes the loop back in CRM.
Company
What We Learned Building Blocks
The decisions and wrong turns behind the Blocks architecture — and what operations teams keep telling us they actually needed from a workflow platform.
Operations
Why Every Business Workflow Needs an Audit Trail
The compliance and accountability case for capturing every human decision and AI output in a persistent, reviewable workflow history.